INTRODUCTION
This Website (“Platform”) operates as a technology-enabled facilitation service including GST filing, company registration, compliance management, professional introductions, and related offerings.
The use of this Website is governed by Legal Workz’ User Compliance Agreement (UCA), which consists of:
- Terms & Conditions
- Privacy & Data Protection Policy
- Refund & Cancellation Policy
- Disclaimer
- Grievance Policy
- Electronic Records & Admissibility Statement
By clicking “I Agree” or by continuing to access, browse, or use this Website, you (“User”, “Client”, “you”) acknowledge that you have read, understood, and accepted all of the above policies, which together constitute a binding legal agreement between you and Legal Workz, a partnership firm based in Chennai, Tamil Nadu.
If you do not agree with these terms, you must click “I Disagree” and refrain from using this Website.
DISCLAIMER & USER AGREEMENT
This Website acts as a technological platform and facilitator that provides digital workflow, documentation filing, service assistance, and professional introductions.
By clicking “I Agree” or continuing to browse and use this Website, you acknowledge that you have read, understood, and accepted these policies, which shall constitute a binding contract between you and Legal Workz.
If you do not agree, please click “I Disagree” and refrain from using the Website.
PART A – TERMS & CONDITIONS
(As finalized earlier – complete and verified. Omitted repetition for brevity but includes Clauses 1 to 11 on Scope, Eligibility, Professional Relationship, Limitation, and Force eua Majeure.)
PART B – PRIVACY & DATA PROTECTION POLICY
Legal Workz is committed to protecting personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and all applicable Indian data protection laws. This Policy explains what data we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your personal data.
1. What We Collect and Why
We collect personal data that you provide voluntarily (identity, contact, organization details, statutory numbers such as PAN, GSTIN, or CIN) and documents required for filings or compliance. We may also collect technical data such as device identifiers, IP addresses, cookies, and usage logs.
This data is collected to enable service delivery, ensure legal compliance, manage billing, detect fraud, and improve platform functionality.
2. Lawful Basis, Notice & Consent
Data processing occurs for lawful and legitimate business purposes. Consent is obtained via a clear affirmative action such as a click-wrap or checkbox acceptance. We provide notice detailing the categories of data collected, the purpose of processing, and your rights.
If you withdraw consent, it may affect our ability to provide services.
3. Sharing & Disclosure
Legal Workz values your privacy and ensures that your personal data is shared only when necessary, lawful, and secure. We share data strictly on a need-to-know basis and only for lawful purposes.
3.1 Professionals You Engage
Data may be shared with independent professionals such as Advocates, Chartered aged Accountants, or Company Secretaries engaged by you through the platform. Sharing is done solely for fulfilling your requested service and under confidentiality obligations.
3.2 Government Authorities & Statutory Bodies
We may share information with relevant government departments such as the Ministry of Corporate Affairs, GST, Income Tax, Labour, or other regulators for filings, compliance submissions, or lawful directives.
3.3 Authorized Service Providers
We rely on trusted third-party vendors for:
- Website hosting and infrastructure maintenance
- Secure cloud data storage
- Analytics for performance and improvement
- Verified email/SMS delivery and OTPs
- Payment gateways for secure transaction processing
All such providers are bound by strict contractual safeguards to:
- Process data only for authorized purposes
- Maintain technical and organizational data security
- Prevent unauthorized access or disclosure
- Allow compliance audits when necessary
3.4 Regulators, Law Enforcement & Courts
We may disclose personal information when legally required for investigations, prevention of fraud or cybercrime, or in response to lawful directives by competent authorities.
3.5 Business Transfers
In case of merger, acquisition, or business transfer, personal data may be transferred to the successor entity, subject to continued protection under this Policy.
3.6 No Sale of Personal Data
Legal Workz does not sell, rent, or trade personal data under any circumstances.
4. Security Measures
We implement appropriate technical, organizational, and administrative safeguards including encryption, restricted access, audit logging, and periodic vulnerability assessments.
In case of a confirmed data breach, we will notify the Data Protection Board of India and affected users within prescribed timelines and without undue delay.
5. Retention & Erasure
Data is retained only as long as necessary to fulfil the purpose for which it was collected or as mandated by law (for tax or audit requirements). Once retention is no longer required, data is securely erased or anonymized.
6. Your Rights
Under the DPDP Act, 2023, you have the right to:
- Access your personal data
- Correct inaccuracies
- Request erasure of data when processing is no longer necessary
- Lodge grievances related to data handling
You may contact the Grievance Officer to exercise these rights.
7. Cookies & Analytics
Legal Workz uses cookies and similar tools for authentication, session management, and analytics. You may disable cookies in your browser, though this may affect certain features.
8. Children’s Data
Our services are not intended for children under 18. If you believe a child’s data has been submitted, please contact the Grievance Officer for prompt deletion.
9. International Transfers
Where cross-border transfers are necessary (such as cloud storage or processing by foreign vendors), we ensure they meet legal adequacy requirements and contractual safeguards.
10. Updates
This Policy may be updated periodically. Significant changes will be published on the ve Website with the effective date. Continued use of the Website after updates constitutes acceptance.
PART C – PAYMENT, CANCELLATION & REFUND POLICY
Legal Workz (“the Firm”) is committed to providing fair, transparent, and ethical service to all Users, in line with the Consumer Protection Act, 2019 and Information Technology Act, 2000.
1. Payments
- All payments must be made in advance before using paid services.
- Accepted methods: credit card, debit card, UPI, net banking, and recognized payment gateways.
- Payment confirmation will be sent via email.
- The User must ensure payment accuracy; Legal Workz is not liable for third-party errors.
2. Cancellations
- Cancellations are permitted within twenty-four (24) hours of order placement and before any service initiation or professional allocation.
- Once work has begun, cancellations are not permitted.
3. Refunds
- Refunds are available if:
- the service has not been initiated;
- Legal Workz fails to allocate a professional within seven (7) working days or initiate action within fifteen (15) days; or
- duplicate/failed transactions occur.
- No refund after service initiation or delivery.
- Refund requests must be submitted via email or support ticket.
4. Review and Approval
Refunds are reviewed by Senior Management; decisions are final and binding.
5. Delays Beyond Control (Force Majeure)
Legal Workz is not liable for delays or cancellations caused by events beyond control, including holidays, government delays, acts of God, war, riots, cyberattacks, or cable disruptions.
6. Refund Process and Deductions
- Approved refunds will have a 10% deduction for processing fees.
- Refunds will be processed within fifteen (15) working days to the original payment source.
6.1A Consultation Cancellation by Professional or Firm
If a consultation is cancelled due to the Professional’s or Firm’s unavailability or technical issues, the User may choose either:
- a replacement consultation, or
- a full refund within fifteen (15) working days.
7. Exceptional Circumstances
Definition – Exceptional circumstances include verified technical failures, portal downtime, illness or death of the User or Professional, government restrictions, or duplicate transactions.
In such cases, Legal Workz may offer goodwill refunds or credits at its discretion. The maximum refund shall not exceed the original amount paid.
8. Chargebacks & Disputes
Before initiating a chargeback, the User must first contact Legal Workz for resolution. Fraudulent chargebacks may result in suspension of services and recovery action.
9. Contact
Email: support@legalworkz.com
Phone: 9884699098
Address: TVH agnitio park no-141 7th floor, office number 061, rajivgandhi salai, nehru nagar, perungudi, Chennai-600096, Tamil Nadu, India
PART D – DISCLAIMER
The Website and all content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties, express or implied. Legal Workz is not a law firm, accounting firm, or consultancy and does not offer professional advice.
Professionals listed are independent, Legal Workz disclaims liability for their services. No attorney-client relationship is formed through the Website.
Legal Workz is not responsible for portal rejections, system outages, or external network failures.
PART E – GRIEVANCE POLICY
In compliance with applicable Indian laws, Legal Workz maintains an internal grievance redressal system.
Complaints should include order ID, date, and supporting documents.
Acknowledgment: within 48 hours
Resolution Goal: within 30 days
If unresolved, the User may escalate to the Data Protection Board or Consumer Protection Authority.
Grievance Officer: Deepan
Email: support@legalworkz.com
Phone: 9884699098
Address: TVH agnitio park no-141 7th floor, office number 061, rajivgandhi salai, nehru nagar, perungudi, Chennai – 600096, Tamil Nadu, India
PART F – ELECTRONIC RECORDS & ADMISSIBILITY
All click-wrap consents, logs, and acceptances are valid for electronic records under the IT Act, 2000.
Legal Workz shall provide a certificate under Section 63(4) of the Bharatiya Sakshya Adhiniyam, 2023 to verify system integrity and record authenticity during proceedings.
PART G-MATCHING & RANKING TRANSPARENCY STATEMENT
Professional listings are based on relevance, experience, and availability. Sponsored listings, if any, are marked as “Sponsored.” No ranking or display preference is sold that could mislead users.
